Frequently Asked Questions

Yes, we take both safety and quality seriously and therefore invest in training and accreditations with back up our ethics of working safely and to the highest quality.

Yes, we have many clients throughout the country including multiple universities and housing associations.

Based in High Wycombe, Buckinghamshire we have many commercial clients in London, Maidenhead, Milton Keynes, Basingstoke, Berkshire, Watford, Reading, Bracknell, Marlow, Oxford, Hemel Hempstead, Slough & Nationwide.

Yes. We provide a structured framework to deliver consistent, high-quality results across diverse portfolios, from retail units to office blocks.

Yes. We establish safe working zones using professional cordoning and clear safety signage to protect your staff and the public.

Learn more about our vigorous approach to health and safety

Yes, we have a dedicated team of abseiling window cleaning specialists who we work with to deliver safe, efficient and cost effective high rise window cleaning in London and throughout the country.

Yes, we manage the hire, delivery, and operation of all necessary plant equipment.

Every project ends with a formal inspection, and we provide before-and-after photographic documentation to verify the standard of work.

All high level window cleaning is carried out in accordance with HSE Work at Height Legislation. Our window cleaning quote process allows us to advise on the correct choice of access equipment to facilitate cleaning windows of your commercial premises. Access equipment can range from MWEP’s, Cradles, Access Towers, Truck Mounted Cherry Pickers through to Abseiling where required.

Yes. We use 100% pure water technology which is chemical-free and safe for all substrates, and we manage all waste in accordance with environmental regulations.

We use a variety of specialist machinery, including "spider lifts" and compact platforms, designed specifically for tight spaces or sensitive ground surfaces.

We have access to platforms ranging from small spider lifts for tight spaces to large truck mounts reaching over 100ft.

While poles can reach up to 80ft, MEWPs are used for heights exceeding this or where complex architecture and obstacles make ground-based cleaning impractical.

EXPERIENCED WINDOW CLEANERS

We have been in the commercial window cleaning industry for a decade now and have grown to a national, award winning commercial window cleaning contractor.

DEDICATED TO CLEANING WINDOWS

Our dedication to delivering an excellent window cleaning service starts with your very first call to Ryemead. Your call will be answered professionally and will be followed by a site survey and no obligation quotation before one of our uniformed, dedicated window cleaning teams arrive on site, on time to make your window sparkle again!

WINDOW CLEANING WITH A SATISFACTION GUARANTEE

We guarantee your complete satisfaction – call today and experience our award winning commercial window cleaning service for yourself!

Gutter clearing is always included as a vital part of the roof cleaning process, gutter repairs however are normally quoted for on a case by case basis. Gutter clearing will normally include clearing gutters to ground level, and downspout blockages below ground level would require the services of an underground drainage company to clear (we can arrange this where required).

Yes, as with any maintenance task. Cleaning the roof removes dirt, algae, lichen and bird droppings from the roof. Depending on the material of your roof moss, lichen and bird droppings can actually start to penetrate the roof coating – once this happens damage has been done and the roof can deteriorate faster than normal. Cleaning helps to maintain the roof and prolong its lifespan.

Of course, it would be highly irresponsible to commence any cleaning project without assessing and documenting the risks and methods to be used by our teams. You will of course be provided with a copy of the RAM’s before the project is due to commence, allowing any internal Health & Safety officers chance to review the documentation and address any concerns.

We use whichever method of cleaning is most suited to the roofing material of your building, that may be a manual scrape if the roof of your business premises has old clay tiles, or high pressure cold jet washing for industrial cladded rooftops.

Yes, even the rooftops of the tallest buildings need maintaining. Our specialist high level roof cleaning teams are able to cope with the most challenging of roof cleaning and maintenance tasks.

Yes, we specialise in cleaning commercial and industrial buildings and understand that our scope of works needs to happen without disruption or inconvenience to your day to day business operations.

To get a quote please call our friendly help desk, the team will take some details from you before arranging an on site quotation. We aim to physically visit your premises and provide a full written quote in just a few days.

Yes, if the roof can be seen from ground level then it will have a visual impact on your business. If your building is leased then you may be required to have the roof professionally cleaned as part of your dilapidation cleaning schedule.

As Roof cleanings specialists we would clean fragile clay tiles without going onto the roof and by manually scraping the moss before using a biocide roof wash to clean the organic life, dirt and atmospheric staining from the tiles.

Our first concern is always safety, so access is always the first question we ask. We may use hired in MWEP’s for access or dependant upon the height the roof and depth of the building we may use truck mounted cherry pickers with suitable outreach. For some buildings we may use crawling boards with the underside of the roof safety netted to ensure safety of our team and compliance with HSE’s Work at Height Legislation.

Yes. All our operatives are IPAF-trained for Mobile Elevating Work Platforms and PASMA-trained for mobile access towers.

Yes. We can operate out-of-hours, including early mornings and weekends, to ensure zero disruption to building operations.

Yes. We establish safe working zones using professional cordoning and clear safety signage to protect your staff and the public.

Learn more about our vigorous approach to health and safety

Yes, even the rooftops of the tallest buildings need maintaining. Our specialist high level roof cleaning teams are able to cope with the most challenging of roof cleaning and maintenance tasks.

Yes, we have a dedicated team of abseiling window cleaning specialists who we work with to deliver safe, efficient and cost effective high rise window cleaning in London and throughout the country.

Yes, we manage the hire, delivery, and operation of all necessary plant equipment.

All high level window cleaning is carried out in accordance with HSE Work at Height Legislation. Our window cleaning quote process allows us to advise on the correct choice of access equipment to facilitate cleaning windows of your commercial premises. Access equipment can range from MWEP’s, Cradles, Access Towers, Truck Mounted Cherry Pickers through to Abseiling where required.

We conduct a strategic site assessment to review the building’s architecture, substrate materials, and height requirements. Based on this, we develop a bespoke project plan detailing the safest method, whether it be rope access, BMUs, or MEWPs.

Yes, it is one of the safest methods when performed by IRATA-trained professionals. All our technicians follow strict IRATA standards and safety protocols to ensure a controlled working environment.

We ideally need access to an external water tap, if one is not available then we can look at and consider other water supply options such as the use of a standpipe. We do not need access to electricity as we use high powered, petrol pressure washers.

Yes, there is far more to industrial jet washing than meets the eye, particularly when cleaning delicate surfaces such as render, stone, canopies, cladding and even when cleaning car parks.

Yes, where needed we use specialist cleaning products for removing stains from various surfaces. Our specialist pressure washing team are experts in using the right product for the right surface, in the right situation.

The cost for each pressure washing job is based totally on its own merit considering location, surface type, the size of the area to be cleaned, where the water supply is coming from, are there any special requirements for drainage, what times of the day / night are the works needing to be carried out etc

With such a broad range of factors considered in the cost of pressure washing it is almost impossible to exactly answer the question of how much – the best course of action is to call our office and arrange a free site survey and quotation.

The cost for each pressure washing job is based totally on its own merit considering location, surface type, the size of the area to be cleaned, where the water supply is coming from, are there any special requirements for drainage, what times of the day / night are the works needing to be carried out etc

With such a broad range of factors considered in the cost of pressure washing it is almost impossible to exactly answer the question of how much – the best course of action is to call our office and arrange a free site survey and quotation.

Yes. We use 100% pure water technology which is chemical-free and safe for all substrates, and we manage all waste in accordance with environmental regulations.

These terms are used interchangeably, with steam cleaning in particular being used in the wrong context on many occasions.

STEAM CLEANING

Steam cleaning is as it sounds, cleaning with steam. We only use DOFF super-heated stone cleaning systems, which are the only stone cleaning machines recommended by The National Trust & Historic England.

DOFF Steam cleaning is used for cleaning stonework of all types and can also be used for brick cleaning and render cleaning.

PRESSURE / JET / POWER WASHING

These terms are used interchangeably, normally the variation comes from regional variations across the country between by contractors and consumers in the residential pressure washing industry.

Here at Ryemead Commercial Group we provide a comprehensive range of nationwide commercial cleaning services.

Yes, whatever type of cladding is on your building, The Ryemead Commercial Group can clean it professionally for you.

Yes, although we are a nationwide company due to the sheer volume of buildings in and around London, our teams carry out cleaning in London almost every day of the week.

As one of the leading national exterior cleaning companies in the United Kingdom, our services are available nationwide. Wherever your business is in the UK, The Ryemead Group can and will attend to service all of your exterior cleaning requirements.

As one of the leading providers of exterior cleaning services, we offer a range of services, including window cleaning, exterior building cleaning, gutter cleaning and repairs, and roof cleaning services.

Yes, we manage the hire, delivery, and operation of all necessary plant equipment.

When it comes to cleaning glass cladding, care must be taken to ensure that the glass is not scratched in the process. Our teams are skilled in using water fed pole glass cleaning systems and traditional glass cleaning methods. We are well versed with limescale removal from glass cladding, ensuring a deep clean to your glazing.

When cleaning metal cladding, we sometimes use a process known as soft washing. Soft washing involves the use of a low-pressure spray of water, a chlorine bleach and a surfactant to eliminate mould, mildew, moss and algae. Because we only use the best products on the marketplace, there are fungicidal benefits that can prevent algae and moss regrowth for an extended period of time.

In some locations we may use a chemical free process due to the environment surrounding the building or at the clients request.

Stone cladding is cleaned using DOFF Super heated steam cleaning technology for the deepest possible clean that is proven not to damage stone – unlike the use of a high pressure petrol pressure washer.

We clean UPVC with water fed poles and pure water along with a detergent for deeper cleaning where required.

Wood can be quite a delicate material, so we never clean wooden cladding with a high-pressure washer. We use chemicals to clean wooden cladding effectively.

The frequency with which you need to clean your Cladding will depend on the environment around your building and the pollution conditions.

At a minimum, we would recommend cleaning your cladding at least once per year, but more frequent cleaning could be necessary every six months or so in areas of high pollution or traffic.

Depending on the age and condition of the bricks and pointing, a more gentle approach than power washing is needed for Brick Cleaning. We tend to use either the soft wash method or a steam wash.

The cost to have your cladding cleaned will depend on various factors, including the height of the building, ease of access and the type of cladding on your building. The easiest option is to book a free no-obligation quotation to ascertain how much your cladding cleaning will cost.

Cladding on a building is essentially an outer skin, which is applied primarily to high-rise buildings to improve thermal energy efficiency, aesthetics or both while not adversely reducing the water resistance.

Different types of cladding require different cleaning methods. At The Ryemead Commercial Group, we offer a range of different methods, including:

WATER FED POLES

COLD PRESSURE WASHING

STEAM CLEANING

SOFTWASHING

Yes. Our Health & Safety team performs regular site audits and toolbox talks throughout every contract to ensure best practices are applied.

Yes. We establish safe working zones using professional cordoning and clear safety signage to protect your staff and the public.

Learn more about our vigorous approach to health and safety

Yes, as a commercial cleaning company it is our duty to provide full RAMS’s (Risk assessment and method statement) before we commence any work. Our site supervisor and external cleaning operatives always sign the risk assessment and method statement before beginning any task.

Absolutely. We provide a comprehensive site-specific H&S pack, including Risk Assessments, Method Statements (RAMS), and equipment inspections, before any work begins.

See our full safety accreditations

Every project ends with a formal inspection, and we provide before-and-after photographic documentation to verify the standard of work.

We maintain a structured training and competency matrix for all staff and provide full reporting to ensure your site remains 100% compliant.

Read more about our vigorous approach to Health and Safety

Yes, it is one of the safest methods when performed by IRATA-trained professionals. All our technicians follow strict IRATA standards and safety protocols to ensure a controlled working environment.

As a minimum, all staff complete a Ryemead Induction, Reach & Wash training, and IOSH Working Safely.

We hold certifications from SafeContractor, CHAS, the Federation of Window Cleaners (FWC), IPAF, and PASMA.

Yes, we offer this service to many clients where we periodically attend to remove graffiti from perimeter walls, bin stores etc.

On some occasions, yes. It really depends on which surface the graffiti is on and which type of paint was used during the vandalism.

Yes, certainly our teams are IPAF qualified for using cherry pickers and PASMA trained for using mobile access towers. The teams are also fully insured for working at height.

Yes, from any non-porous surface.

Yes, usually marker pen ink is able to be removed from concrete without an issue.

Some success can be had by using white spirit, WD40 or paint thinners on some surfaces. All DIY graffiti removal solutions come with the inherent risk of damaging the surface under the graffiti or allowing the dye from the ink/paint to penetrate deeper into the surface – making removal impossible in some cases.

Yes, we serve the whole of London and the South East from our Head Office in High Wycombe, Buckinghamshire. We also offer a nationwide graffiti removal service.

Yes, we can apply anti graffiti coatings to porous surfaces including brick, stone and render.

The cost to remove graffiti depends on many factors such as location, the surface type and the volume of graffiti to be removed. To get a fixed price quote simply contact our help desk.

Removing graffiti from natural stone facades such as limestone can be challenging, however with the correct combination of chemicals, patience and experience it is possible. This is normally achieved using a multi stage chemical application process followed by the use of a poultice for stone cleaning in conjunction with steam cleaning.

Unfortunately if your windows have been attacked using homemade graffiti devices containing acid then the graffiti will be etched into the glass. The only way to remove this is to polish the glass.

If graffiti is to be removed from brick, stone or render then we will need to use steam cleaning equipment. Removing graffiti from non-porous surfaces is quiet in comparison as it does not require the use of a steam cleaner.

The best way to remove graffiti from brick is to use a 2 stage chemical removal process coupled with steam cleaning. The first chemical takes the top of the paint off, while the second removes the shadowing of the paint from the brick or stone.

You can remove Graffiti from Glass carefully with a scraper and a graffiti removal product. Extreme care needs to be taken not to scratch the glass, it may be a job left to a professional graffiti removal company.

If graffiti is not removed quickly it will generally attract more graffiti. This is because the vandals think the graffiti will not be removed.

Usually not, unless the surface is painted or a low quality powder coated finish. Chemicals used in graffiti removal do not stop working when the graffiti is removed, they can damage or even remove paint below the graffiti.

Most of the time, yes, however we never promise to achieve the impossible. If it is possible for a stain to be removed then our external cleaning experts know how!

Yes, pressure washers are used in most canopy cleaning projects. Our petrol pressure washers are fully adjustable allowing for a delicate clean. We also use steam on some cleaning projects by running our pressure washing equipment in conjunction with a Mazzoni Firebox steam cleaner.

Yes, our canopy cleaning services are available nationwide.

Yes, as a commercial cleaning company it is our duty to provide full RAMS’s (Risk assessment and method statement) before we commence any work. Our site supervisor and external cleaning operatives always sign the risk assessment and method statement before beginning any task.

As a company we minimise the use of chemicals, but have a duty and desire to deliver the deepest possible clean. Sometimes the use of chemicals is unavoidable. Full, site specific risk assessments are carried out before our teams are authorised to use any chemicals in cleaning.

Which method chosen to clean a canopy will depend greatly upon the building fabric used for the canopy.

Cleaning a fabric canopy would usually be carried out using label compliant cleaning products with the active ingredient of Sodium Hypochlorite. The chemical is usually sprayed or brushed onto the surface, killing off organic life before being gently steam cleaned to remove biofilm.

Glass canopies are cleaned using either traditional window cleaning methods with mop and squeegee or with the use of water fed poles and purified water.

Metal canopies are usually cleaned using steam cleaning equipment along with a neutral detergent. A metal canopy constructed with copper or aluminium will require the use of specialist cleaning agents for the particular surface – ensuring the deepest possible clean without damaging the surface.

We use a wide range of access methods in our building cleaning projects, including truck mounted cherry pickers, self drive 4×4 MWEP’s, Spider lifts and Mobile access towers. Our teams are IPAF and PASMA trained while also being fully insured for working at height.

The cost to clean a canopy will vary greatly upon the size, shape and material of the canopy along with the cost of safe access to clean the canopy. For complex building cleaning projects the cost to clean each canopy can be minimal when factored into the cost of cleaning the entire building.

Dirty floors can cause a range of potential problems to your staff and visitors. This includes slip, trip and fall hazards, as well as the potential long-term threat to the fabric of your floor if contaminants are allowed to build up over time.

We will quote for any commercial floor cleaning project in the UK, no matter how large or small.

As with all cleaning procedures, the first part of the process involves preparing the area in question, removing any factory furniture where possible and sweeping the floor to remove loose dirt and debris. We would then use an industrial vacuum with a HEPA filter to remove the dirt.

Once this has been done, we then use our ride-on scrubber dryers where space permits to clean the floor, or if this is not an option, then we use our commercial steam cleaning systems, both of which deliver outstanding results.

The way in which we clean each floor will vary depending on the type of floor, the access that we have and the type of dirt that is ingrained in the flooring. We use Ride-on Scrubber Dryers for large areas, but these are not suitable for all situations. We will use our proven commercial steam cleaning systems in more compact areas where access is an issue or for deeply ingrained dirt.

The procedure for deep cleaning a commercial floor is very similar to that of a dirty warehouse floor. The only difference may be that we need to make more extensive use of the steam cleaning machine as the dirt and grime is likely to be much more ingrained.

It is not only possible, but this is also something that we recommend. By having your commercial flooring cleaned regularly, you are more likely to prevent long-term damage, ensure that your floor remains cleaner for longer, and potentially expand the lifespan of your flooring, saving you additional expense.

Unfortunately, this is not a question that can be answered here, as there are quite simply too many variables that can and will affect the pricing. The quick and easy solution to this problem is to book a free no-obligation quotation.

Trust is the key foundation of every aspect of the Ryemead Group’s business. We build and maintain trust with each of our clients, who, over time, come to rely on us as a vital partner in their business. This is because we have a deep understanding of our role and the knowledge and experience to clean your industrial floors properly.

This does not necessarily involve using generic chemicals or brute force; certain floor types require patience and a gentler approach – using the wrong products could cause irreparable damage. We take the trust of our clients very seriously, which is why we never rush our work and always put a strategic plan into place before we begin the work.

PARTNERSHIP IS KEY

Cleaning is our passion; we like nothing more than to exceed our client’s expectations, which we do daily. Whilst we understand that we are a contractor for our clients, we like to think of ourselves as more of a partner. We care about your business, we want your business to flourish, and we aim to become a vital component in your success.

If you have been searching for an industrial floor cleaning company that shares your values of quality workmanship, efficiency and reliability, then contact Ryemead today on 01628 290808 for a free no obligation quotation. We are confident that our visit to your premises will form the basis for a long-term, mutually beneficial relationship.